EzyStamp is a fully digital, software-based service. We do not sell or ship any physical products. This policy clarifies what "delivery" means in the context of our platform.
1. Digital Delivery
Upon successful subscription payment, your EzyStamp account is activated immediately. Access to the platform, your merchant dashboard, and all features included in your plan are available right away — no waiting, no shipping delays.
You will receive a confirmation email at the address you registered with, containing your login link and getting-started guide, typically within 2–5 minutes of payment.
2. No Physical Shipments
EzyStamp does not ship any physical items. There are no cards, devices, hardware or printed materials associated with any of our plans. Everything is managed through our web platform and mobile-optimised interfaces.
3. Promotional or Onboarding Materials
Occasionally, as part of a promotional campaign or onboarding support, we may offer to send physical materials (such as QR code table-top displays or window stickers) to Merchants at no charge. If we offer this, we will communicate the estimated delivery timeline separately. These are complimentary items and are not guaranteed. We currently deliver these only within India.
4. Account Delivery Issues
If you do not receive your account confirmation email within 15 minutes of payment, please: check your spam or junk folder; ensure you entered the correct email address; and contact us at support@ezystamp.com with your payment reference number. We will resolve access issues within 2 business hours.
5. Contact
For any questions about accessing your account or this policy, contact us at support@ezystamp.com or visit our Contact page.